da Vinci® Robotic Surgical System relies on Swiss Precision. Key to winning the business: follow the golden rules of customer service! Ask questions. Listen to customer needs. Deliver quality product. Stand by your product. These are the golden rules of good customer service. And these are the reasons that Intuitive Surgical of Sunnyvale, California, manufacturer of the revolutionary da Vinci® surgical system, chooses to partner with Swiss Precision Machining, Inc., a Swiss-style machine shop based halfway across the country in Niles, Illinois.
What is the da Vinci surgical system?
Introduced in 1999, the da Vinci surgical system is being heralded as the future of surgery – it’s the most advanced platform for minimally invasive surgery today – and it’s re-writing accepted standards for surgical care. And, as it happens, many of the parts that are key to the system’s operation are Swiss type components!
Dropping da Vinci parts complete 30% Faster
Mike Haupers (Swiss Precision) got excited when he saw that he could machine one of his da Vinci parts on the Tornos 30% faster as he was producing them on his competitive brand machines. Haupers was cutting this particular part on two competitive machines. But when he saw that he could cut the part 30% faster on one Tornos machine – he was sold! “We were doing the da Vinci part in two halves. We wanted to consolidate it and drop it in one complete.”
Both Eurotec and decomagazine will cover this story in the near future. Stay tuned.
Want to see more on da Vinci Surgery?
See a US news clip of a prostatectomy here: http://www.davincisurgery.com/procedures/urologic/prostate/davinci_prostatectomy.aspx
Want to have more information on machining precision parts as described above, contact Tornos at www.tornos.com or send your complete coordinates with Medical parts in the subject line to [email protected]
Want to know more about Swiss Precision? http://www.spmswiss.com/index.php
What a fantastic world! Day after day I discover new stories that are so incredible!