Category Archives: Services

FAJI SA dope son Conseil d’Administration

Assez peu connue sous son nom, FAJI SA est responsable de deux projets d’importance sur l’Arc jurassien, en Suisse et même plus largement : Le SIAMS, salon de l’ensemble de la chaîne de production des microtechniques et #bepog, le programme de valorisation des métiers techniques. Les récents changements au sein du conseil d’administration nous donnent l’occasion de présenter cette institution.

L’édition 2018 du SIAMS s’annonce sous les meilleurs auspices

Société anonyme reconnue d’utilité publique, FAJI SA travaille activement à la promotion de l’industrie de l’Arc jurassien et à la valorisation des métiers techniques sans lesquels notre industrie régionale ne pourrait vivre. FAJI SA est constituée de deux actionnaires : la Fondation FAJI (FAJI signifiant d’ailleurs Fondation Arc Jurassien Industrie) à 90% et la Chambre d’économie publique du Jura bernois.

Une fondation en soutien
La Fondation, qui a été mise en place en 2007 par des acteurs économiques majeurs des cantons de Neuchâtel, Berne et Jura sous l’égide de Maître François Frôté, avait pour but de pérenniser le SIAMS. Aujourd’hui la stratégie de la Fondation et de la société anonyme est la même et la SA est le bras opérationnel de la Fondation.

Une stratégie bien définie
La stratégie de FAJI SA est de fédérer les industries de l’Arc jurassien autour de projets régionaux afin de répondre aux véritables besoins industriels de cette région. Cette stratégie s’articule principalement sur quatre piliers : la promotion industrielle (avec SIAMS), la formation professionnelle (avec #bepog), l’innovation (avec différentes participations à des projets) et les relais politiques nécessaires au développement de ces projets.

Des changements au sein du Conseil d’administration
Deux membres du Conseil d’administration ont souhaité passer la main après de nombreuses années de loyaux services. Il s’agit de MM. Richard Vaucher, président de la CEP, et Philippe Scemama, président de LNS, qui ont été chaleureusement remerciés pour leur engagement. Précédemment, c’est M. Francis Koller, directeur émérite du SIAMS, qui avait quitté les rangs du Conseil. Afin de compléter les effectifs de ce dernier en mettant l’accent sur une collaboration intercantonale apte à fédérer les forces de l’Arc jurassien tout en étant pluridisciplinaire, quatre nouveaux administrateurs ont été nommés en les personnes de Mme Danielle Ackermann, directrice du CAAJ à Moutier, MM. François Steulet, fondateur de Productec et directeur de LogicNum, Maxime Cuenot, directeur financier de Patrick Métal et Jacques Schnyder, directeur de Sylvac. M. Raymond Stauffer garde la présidence, et MM. Denis Grisel, ancien directeur de la promotion économique du Canton de Berne, Vincent Schaller, directeur d’Applitec et Olivier Haegeli, directeur de Willemin-Macodel, conservent leur fauteuil.

Raymond Stauffer relève que la composition du conseil réunit ainsi des compétences tant au niveau de l’industrie que de la formation, domaines qui sont des piliers stratégiques de FAJI SA. Les objectifs communs, synthétisés par le SIAMS et #bepog, sont d’ailleurs étroitement liés.

Le SIAMS veut rester une référence…
Le succès du SIAMS est indéniable : La prochaine édition s’annonce quasiment complète 7 mois avant son ouverture ! L’aspect opérationnel est sur de bons rails et de nombreuses innovations seront communiquées prochainement. Par ailleurs, les organisateurs cherchent également à développer d’autres activités autour de ce salon, sous l’égide du « Club SIAMS » par exemple, afin que ces rendez-vous prennent une place incontournable dans le calendrier des industriels. En collaboration avec la direction, le Conseil devra également porter ses réflexions sur le SIAMS du futur: à l’ère d’internet et des robots intelligents, comment le salon se réinventera-t-il pour garder une place de choix ?

… et #bepog veut devenir une référence
Le programme de valorisation des métiers techniques #bepog se développe bien, mais ici également le Conseil a l’intention de s’impliquer pour lui permettre de devenir pérenne à long terme. Avec plus de 2’000 enfants ayant participé à des activités et près de 300 enseignants et spécialistes de l’orientation touchés, le programme #bepog a bien démarré. Il est toutefois important de poursuivre et d’intensifier les efforts car les métiers techniques seront toujours en danger de manque de main d’œuvre qualifiée dans les années à venir.

La continuité dans l’amélioration
Laurence Gygax, responsable clientèle SIAMS et Pierre-Yves Kohler, directeur ainsi que l’équipe de FAJI SA et ses sous-traitants sont plus que jamais déterminés à développer et améliorer leurs actions. Le renforcement du conseil d’administration est perçu comme une opportunité d’être toujours plus au service des clients que sont les jeunes et les PME.

www.faji.ch

TISIS 1.4, new developments for the end of the year

The first immediately noticeable change in this new version of the Tornos tool is in the name of the product: from now on, the software suite will be called “TISIS” which stands for “Tornos ISO Swiss Integrated Solution”.
tisis
But there is much more to discover, see the menu for the latest developments.

TISIS-Screen
The TISIS software suite features a new TISIS-Screen application for monitoring the machine inventory. This Windows application is an add-on supplied with the connectivity pack and also enables machine tool support catalogues or workpiece programs to be transferred or recovered.

Swiss GT26 & CT20
With the arrival of two new machines to the Tornos product range – the Swiss GT26 & CT20 – TISIS is the perfect addition for programming workpieces on these machines. Moreover, TISIS now offers program models in inches.

Workpiece time
One of the key new developments in TISIS version 1.4 is the calculation of the workpiece time. This value is actually calculated automatically when the workpiece is programmed. The following values are displayed: Workpiece time in seconds [s], Number of workpieces per minute [p/min] and Number of workpieces per hour [p/h].

Time diagram
In addition to automatically calculating the workpiece time, TISIS displays a time diagram based on the operations and the synchronisations between them. This is in the form of a Gantt chart, as this also enables the critical path to be displayed, giving a visual representation of the operations influencing workpiece time. The diagram is also refreshed automatically. It is also possible to display the time columns directly alongside the workpiece program.

TISIS WebStore
The design and features of the TISIS website have been updated: the new graphic design links to the official Tornos site. Its interface is now available in multiple languages (FR, DE, EN etc.) and customers have secure access to activate and manage their TISIS3 licences, or even subscribe to the newsletter (to stay up-to-date on the available upgrades and new developments, etc.).

If you have yet to purchase the TISIS software, it can be downloaded from the Tornos WebStore for a free 30-day trial here: http://store.tornos.com
tisis2
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www.tornos.com

..brought to you by Eurotec-Online.com

Tornos Service is moving to a new site

In order to better serve its customers, Tornos will soon be moving its after-sales service to a new site in Moutier, Switzerland. To find out more, we met with Mathias Damman (left), the new head of the Service department (Tornos Service), and Simon Aebi (right), the head of the spare parts and machine servicing department.

service-tornos

Eurotec: Mr Damman, you’re the new Customer Services manager at Tornos. What are you hoping to achieve?
Matthias Damman: Tornos Service already performs very well; we have a highly motivated and professional team that really responds to the needs of our customers. Of course, there is always scope for improvement, particularly in terms of our responsiveness. The high quality of our services are a key deciding factor for our customers. They will only purchase a machine backed by a good after-sales service, so we need to offer the very best; to reach this objective, we need to gradually lay down a framework, and that is what I will be concentrating on over the next few months. In the coming months, we will also be developing new services to help our customers remain competitive.

ET: So this relocation is part of a global plan aimed at improving the quality of your services?
MD: Yes, because we have really outgrown our current, scattered premises, our new site will provide us with greater storage capacity and a central location. All our spare parts stock will be stored much more efficiently, which will allow us to optimise the flow of parts. All our activities will be under a single roof!

ET: Could you tell us more about the machine servicing you offer, as this will be an integral part of your new location?
Simon Aebi: Of course. We already began offering this service last year, with a capacity of around 12 machines per year, although we soon realised that this would be insufficient to meet demand, particularly for the DECO 10 machines. The first customers have been very pleased. Alongside the reorganisation of our stock, we have decided to place more emphasis on this service at our new location. We are now able to service several machines at once on work stations that boast all the necessary equipment.

New adresses from January first 2015
Tornos SA
Service Dept.
Rue Industrielle 119
CH-2740 Moutier

Hotline machine
SwissType machines
T +41 32 494 43 45
F +41 32 494 49 14
[email protected]

Multispindle machines, latin countries, incl. CH
T +41 32 494 42 49
F +41 32 494 49 14
[email protected]

Multispindle machines, non latin countries
T +41 32 494 42 49
F +41 32 494 49 14
[email protected]

Spare parts
T +41 32 494 43 38
F +41 32 494 49 01
[email protected]

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…brought to you by Eurotec-Online.com

Free online training modules for machine tool companies on the fundamentals of Corporate Social Responsibility

The project DESIGN-MTS – Defining Social responsibility Interventions for a Grounded Networking in Machine Tools Sector was launched in July 2013 and has brought together partners from industry, academia and the research world to develop a multi-stakeholder platform in the field of corporate social responsibility (CSR) and sustainability.
CSR copie
The project has enabled partners to enhance communication on relevant practices in the sector, to encourage the exchange of best practices and to promote stakeholder dialogue along the value chain. Over the past year, the project consortium has identified areas of relevance in CSR for the machine tool industry, namely employability, demographic changes, workplace challenges and environmental sustainability. The project has mapped challenges and opportunities in each area, it has assessed the level of awareness and best practices in the sector and has disseminated findings through a series of events as well as the project website. A major objective of the project is to better inform SMEs as regards the fundamental concepts of CSR, international standards, and to help them better prepare to respond to growing requirements of customers. Therefore, online training modules have recently been launched on the project website and offer free-of-charge courses to companies and trade associations.

To help SME’s….
As societal and regulatory pressure have increased on large customers, such as in transport vehicles industries, they have adopted “codes of conduct” and corporate strategies for CSR. In these strategies, customers also outline their expectations from players in their supply chain in key CSR areas, such as environmental sustainability, labour practices, workplace safety and fair operating practices. Small-sized suppliers of production machines and tools lack sufficient resources and knowledge to understand and assess customer requirements which are often based on international standards such as ISO 26000. Filip Geerts, CECIMO Director General, states: “Compliance with customers’ CSR-related requirements has become a matter of competitiveness for machine tool suppliers. It increasingly affects suppliers’ ability to keep their customers and to win new contracts”.

…through online training
The online training modules are designed to educate SMEs and help them develop their internal capacity to comply with these standards. SMEs will be introduced to fundamental concepts of CSR and implementation methodologies, but also to real-life examples from industry. The DESIGN-MTS project offers thereby a useful tool which contributes helping meet the Europe 2020 strategy’s objective of smart and sustainable growth.

www.designmts.eu

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Design-MTS-Logo-s

 

 

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brought to you by Eurotec-Online.com

Setting a standard in machine tool maintenance

UK-based Precision Technologies Group (PTG) has totally revised its range of machine tool maintenance and support services, to provide what it believes to be one of the most comprehensive and cost-effective customer care packages available for machine tool users globally.

Absolute Care: Holroyd technicians maintain a TG series grinding machine.
Absolute Care: Holroyd technicians maintain a TG series grinding machine.

Under the name of Absolute Care, the company has created a suite of tailored maintenance solutions for users of its Holroyd ultra-precise milling and grinding machines. A similar range of Absolute Care services is available for owners of PTG Heavy Industries’ Powerstir friction stir welders, and Binns & Berry/Crawford Swift heavy-duty lathes, roll lathes, deep hole boring machines and roll grinding machines.

PTG care for other machine brands
In addition, extensive repair, refurbishment and upgrade services, as well as CNC repair and upgrade solutions, are available for lathes and machine tools from a wide range of other manufacturers.

Ensuring a long and reliable working life
“At Precision Technologies Group, we have always strived to offer the highest levels of machine tool maintenance,” comments Customer Care General Manager, Alan Mead. “In creating our menu of Absolute Care services,” he continues, “we have made it simpler than ever for our customers to select the precise maintenance solutions they require, and ensure their PTG machine tools provide a long and reliable working life. Additionally, by developing a bespoke range of services for owners of other machine tools, we provide the option of having their equipment maintained to the uncompromisingly high standards that Precision Technologies Group is renowned for.”

Absolute Care: the comprehensive solution
The Absolute Care services offered by Precision Technologies Group include emergency UK, EU and worldwide engineer response, remote machine support and fault diagnosis, Planned Preventative Maintenance (PPM), process enhancements, CNC repairs and upgrades, machine refurbishment and reengineering, OEM parts, and a brand new dedicated machine tool care plan.
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Holroyd Precision
Precision Components
Advanced Developments
Customer Care
Harbour Lane North
Milnrow, Rochdale
Lancashire OL16 3LQ UK
T +44 1706 508 616
F +44 1706 353 350
[email protected]
www.holroyd.com

For Europe
PTG Deutschland (Europe)
Pilsener Straße 9
86199 Augsburg
Germany
T +49 821 908983 0
F +49 821 908983 20
[email protected]

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…brought to you by Eurotec-Online.com

From Taiwan to Europe…

The Katadyn Products Inc. company whose headquarters is located in Kemptthal near Zurich specialises in the supply of water filters, desalinators, systems dedicated to outdoor activities (gas burners), and other products devoted to trekking. In order to simplify and accelerate its supply chain and its logistics, the company that delivers all over the world from Switzerland undertook a process of repatriation of certain activities from Taiwan to Eastern Europe. At the same time, it has built new, much larger premises in the Zurich suburb. Meeting with Mr. Adrian Schmassmann CEO and Mr. Thomas Dalla Vecchia, who helped the company make this transition to Eastern Europe. (Full story to be discovered in one of our next issue indeed).

No, that's not a picture to say holidays are for soon. The Optimus range of gas burners were the first product for whom Katadyn looked for partners in Romania for the realisation of all of their metal parts.
No, that’s not a picture to say holidays are for soon. The Optimus range of gas burners were the first product for whom Katadyn looked for partners in Romania for the realisation of all of their metal parts.

“Working with Asia requires more significant constraints than with Europe, particularly in terms of deadlines, flexibility, shipping, culture or communication” says Mr. Schmassmann in the preamble. The company needing more and more small series of different parts, it decided in 2011 to achieve production and assembly of some of its products in Europe.

Growth in Eastern Europe …and in Switzerland
And if the company now has a branch in Romania with which it carries out numerous products and sub-assemblies, the headquarters in Switzerland is also experiencing a strong growth of its activities and its staff.

Knowledge of the market
Initially, Katadyn wishes to subcontract to Eastern Europe and has some notions on the particularities of the countries and their production capacities. Romania is clearly part of its short list of interesting countries, but how to enter a completely unknown country? The Director tells us: “We had a contact with Obal and we quickly agreed on our needs: to find a competent partner with which we could develop a sustainable relationship, whatever we speak of partnership or acquisition. We were able to take full advantage of the knowledge of the Eastern European markets of Obal in general and of Mr. Della Vecchia in particular”.

There is more to discover (in our full article)

  • The principle of the funnel
  • The ideal partner
  • Why working with Obal?
  • A burgeoning market
  • Logistics and simplified contacts
  • Swiss made is a must

These topics will be explained in Eurotec soon, stay tuned ;o)

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Katadyn Products Inc.
Pfäffikerstrasse 37
CH-8310 Kemptthal
Tél. +41 44 839 21 11
Fax +41 44 839 21 99
www.katadyn.com

Obal AG
Zieglerstrasse 29
Postfach 530
CH-3000 Bern 14
Tél. + 41 31 387 37 37
[email protected]
www.obal.ch

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…brought to you by Eurotec-Online.com

High quality material and total flexibility

If L. Klein SA is a supplier of high-grade steel and material that innovates continuously and offers creative solutions to help its customers, it is also a company for whom the relationship with its users and its suppliers is of paramount importance. L. Klein SA has grown with the watchmaking sector and the regional delivery plan served by its trucks has been the same for 60 years! Meeting with the two directors, Olivier and Philippe Schiess.

In their premises of Bienne, L. Klein SA has a very large stock in order to answer quickly to all requests.
In their premises of Bienne, L. Klein SA has a very large stock in order to answer quickly to all requests. Deliveries are done worldwide.

Similarly, L. Klein SA has been working with some foundries for more than 30 years. The Directors tell us: “We have built long term relationships with our suppliers and this allows us to work closely for the development of new materials or new qualities”. Over the years, this partnership has enabled the realisation of products that would have been impossible to be created otherwise.

Quantities of delivery
“With us, no minimum quantity, if you need one single bar, it is possible” explain the directors. And it is also this flexibility that allows Klein to be recognised on the international markets. For example if you need a special material, it is often not possible to order less than 1000 kg elsewhere.

The article published in Eurotec addresses the following points:

  • Quality of delivery
  • A large stock
  • New gradations that bring more (for high precision machining and watchmaking)
  • It is necessary to take the plunge
  • Watchmaking has everything to gain
  • A bespoke service
Watchmakers are beginning to see the benefits of new materials such as the LW100X (using metallic powder technology). Like Christophe Claret that uses this material to create some parts of its exceptional watches.
Watchmakers are beginning to see the benefits of new materials such as the LAW100X (using metallic powder technology). Like Christophe Claret that uses this material to create some parts of its exceptional timepieces.

 

You can read it here.

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L. Klein SA

Chemin du Long-Champ 110
Postfach 8358
CH-2500 Biel/Bienne 8
Tél. +41 32 341 73 73
Fax +41 32 341 97 20
[email protected]
www.kleinmetals.ch
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…brought to you by Eurotec-Online.com